This policy is effective as of October 15, 2013.
The TRUSTe program covers our collection, use and disclosure of information we collect through our website, www.clearvale.com and our Clearvale Platform. The use of information collected through our service shall be limited to the purpose of providing the service for which You have engaged BroadVision.
BroadVision complies with the U.S. – EU Safe Harbor Framework and the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. BroadVision has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BroadVision’s certification, please visit http://www.export.gov/safeharbor/.
1. How Clearvale Operates.
2. Collection of Personal Information
We collect information for our Users, if You are a customer of one of our Users and would no longer like to be contacted by the User on our service, please contact the User that you interact with directly.
A. Personal Information You Provide, Clearvale Member Data. (1) You must register for a Clearvale ID, as defined in the Agreement, to become a Clearvale Member, sign up for a Network, or to sign up as a Third Party Application Developer. When You register for a Clearvale ID, You are required to provide certain Personal Information, including Your name, email address, phone number, skype ID and a password that You select (“Clearvale Profile”). You also may provide other Personal Information within Your Clearvale Profile, such as Your gender, city, state, and country, and a photo. You may choose not to display some of this information, causing it not to be displayed to other Clearvale Members. Please note, however, that even if You choose not to display Personal Information in Your Clearvale Profile, that information will be accessible by Clearvale. Your Clearvale Profile is separate from any additional profile You may create on a Network. (2) When You sign up for a Network, You will be asked to sign in to the Network with Your Clearvale ID. The Personal Information in Your Clearvale ID (except for Your password) is provided to the Network Creator. Certain Personal Information (name and email address) from Your Clearvale ID is pre-populated into Your “Profile” page and Your Clearvale Profile upon sign in. Additionally, any Personal Information You choose to add to any Clearvale Profile is pre-populated in Your Profile page when You sign up for any new Networks. The Personal Information in Your Profile page may be accessed by the Network Creator and all Clearvale Members who browse the Network. (3) You also may have other opportunities to voluntarily provide Personal Information to Clearvale. For example, if You contact us to provide feedback or request support we collect Your email address and other Personal Information that You provide. Another example is when You add a Clearvale Application running on the Clearvale Platform to a third party web site and You voluntarily input certain Personal Information. Clearvale collects information under Your direction; Clearvale has no direct relationship with the individuals whose personal data it processes.
B. Network Member Data. (1) Network Creators may also request additional Personal Information from Clearvale Members who register for their Networks. Certain Personal Information collected from Network Members will be retained in the Network Member’s Profile Page for that Network. Network Members post Personal Information and Content on Network Member’s Profile at their own risks. Although we allow Network Members to set privacy options that limit access to their Profile page, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom Network Members may choose to share their Profile and information. Therefore, we cannot and do not guarantee that Content and Personal Information Network Members post on their Profile will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Clearvale website. (2) Network Creators may designate responses to some or all of the questions that they ask their Network Members to respond to as “private.” Network Creators may also choose to change the settings on the responses to questions by their Network Members from “private” to “public” at a later date. If requests for additional information are marked “private,” they will be viewable only by Clearvale, the Network Creator, and administrators designated by the Network Creator. Network Creators may also designate the Networks that they create as private, limiting Network Members to those that they approve or specifically invite. Please note, however, that while the general public cannot view private Networks, or Your Profile page for private Networks, Clearvale, Network Members of the Network, the Network Creator, and administrators designed by the Network Creator can view this information. (3) Network Members also have access to Clearvale’s Contacts feature. The Clearvale’s Contacts feature allows Network Members to input contact third party information for their friends, whether or not those friends have Clearvale IDs, and to send event and other invitations to them including email correspondence. Network Members may use the Clearvale’s Contacts feature by entering contact information for their friends manually or, alternatively, retrieving contact information from supported email service providers. To retrieve contact information from a third-party service provider, the Network Member must provide login credentials for the email service providers that he or she has selected. That information is used to retrieve the contact information from the selected third-party service providers and is not retained by Clearvale. If You send out one time invitations to join a particular Network, the contact information that You enter for the friends that You have invited, including information that is imported into, or entered manually into, the Clearvale’s Contacts feature, may be accessed by Network Creators and their designated administrators.
C. Network Creators. (1) To become a Network Creator, You must register your network at Clearvale and obtain a login name, password, and network URL. Network Creators must supply the correct login and password in order to access certain administrative controls for their Networks.
3. Passive Data Collection
A. Like most web-based services, Clearvale automatically receives and records information on our server logs from Your browser when You use the Clearvale Platform. Clearvale may use a variety of methods, including clear GIFs (also known as “web beacons”), and “cookies” to collect this information. The information that Clearvale collects with these automated methods may include, for example, Your IP address, Clearvale cookie information, a unique device or user ID, browser type, system type, the content and pages that You access on the Clearvale Platform, and the “referring URL” (i.e., the page from which You navigated to the Clearvale Platform).
D. Websites visited before visiting Clearvale or a Network might place Personal Information within the URL of Your browser during a visit to that previous website. Clearvale may unintentionally collect that information as part of referring URL information that it collects.
4. Content and Use of Networks
A. When You post, transmit or send Content, as defined in the Agreement, within a Network on the Clearvale Platform, others who visit or use that Network may access any Personal Information within such Content. Within Your Network Member settings for each Network, accessible through the Profile, “Your Settings” link, You may be able to modify Your privacy settings for certain types of Content that You make available on that Network. For example, You may be able to specify that Your photos, videos, and blog posts will be viewable by anyone, by Your “friends” only, or only by You. We collect and maintain posts, messages, and other Content that You have posted or transmitted to a Network, as well as information about that Content and Your interaction with it. We are not responsible for the personally identifiable information You choose to submit in these blogs, posts, or forums.
B. Some of this information, such as Your latest activity on the Clearvale Platform or a Network, and the most active members of a Network, will be made available to Network Creators, and may also be made available to other members of, and visitors to, the Clearvale Platform as well as to Third Party Application Developers.
C. Because You may voluntarily disclose Personal Information when You post or otherwise transmit Content, please be careful with the information that You choose to disclose.
5. Third Party Advertisers
B. Clearvale does not provide Your Personal Information to these third-party ad servers or ad networks without Your consent. However, please note that if an advertiser asks Clearvale to show an advertisement to a certain audience or audience segment and You respond to that advertisement, the advertiser or ad-server may conclude that You fit the description of the audience that they were trying to reach.
6. Information Received From Third-Party Sources
7. How Clearvale Uses Personal Information
We may use Personal Information to operate, provide, improve, and maintain the Clearvale Platform, and our other services and systems, and to develop new products and services; to prevent abusive and fraudulent use of the Clearvale Platform and our other services and systems; to personalize and display advertisements (via our own advertising engine or server) and other content on the Clearvale Platform; to send You administrative messages, and information about Networks, content, and Clearvale services in which we believe You may be interested; and for other administrative and internal business purposes.
8. When Clearvale Discloses Personal Information
B. Clearvale Service Providers. Clearvale may provide Personal Information to third parties for their use in performing internal business functions (including but not limited to payment processing, maintenance, security, data analysis, or data hosting) on our behalf. These third party providers are restricted from using this data in any way other than to provide services for Clearvale. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Service Providers
D. Clearvale Applications. When a Network Member adds a Third Party Application to his or her Network profile, Clearvale may disclose certain Personal Information in that Network Member’s Clearvale Profile and Clearvale ID, and certain Network Member Data, to the Third Party Application Developer of the Third Party Application. Network Members and Network Creators may opt-out of having Personal Information from their Clearvale Profile and Clearvale ID shared with Third Party Application Developers, but will be prevented from adding Third Party Applications to their Profile Page and their Network. Additionally, Third Party Applications may require, or may otherwise allow Network Members to provide, other forms of Personal Information. By adding a Third Party Application to Your profile, You are interacting with the Third Party Application Developer, not with Clearvale. Clearvale does not screen or approve the Third Party Application Developers, and cannot control how such Third Party Developer use any Personal Information that they may obtain in connection with Clearvale. You should check with the Third Party Application Developer regarding its policies governing its collection, use and disclosure of Personal Information before You engage with the Third Party Application.
E. Data Retention. We will retain Your information for as long as Your account is active or as needed to provide You services. If Your account administrator cancels the account or requests that we no longer use Your information to provide You services contact us at email@example.com. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
A. Cookies are small data files stored in web browsers to track usage and enable useful services and features on Clearvale. Some cookies are necessary for the proper operation of Clearvale and disabling or removing them may have an adverse impact on the proper function and user experience.
B. The tables below explains the cookies we use and why.
|Essential Site Cookie||m2suAOx49551||Strictly Necessary Cookies (category 1)||The cookies are used to hold the unique session ID which is generated every time a Clearvale Network is visited. The cookies are deleted when You close the browser.|
|Essential Site Cookie||ARPT
|Strictly Necessary Cookies (category 1)||The cookies are used to maintain the session when You visitwww.clearvale.com.|
|Essential Site Cookie||Cur_offset
|Strictly Necessary Cookies (category 1)||These cookies are used to store the time zone of the user. This helps us to display Your local time of calendar events.|
|Performance Cookies (category 2)||These cookies provide us with information about how visitors use the Clearvale Website. We use the information to compile reports and to help us improve the Clearvale Website. The cookies collect information in an anonymous form, including the number of visitors to the Clearvale Website, where visitors have come to the Clearvale Website from and the pages they visited.
View an overview of privacy at Google
|Remember Me Cookie||elggperm_name||Functionality Cookies (category 3)||The cookies are used to store Your login name, so as to keep You from typing Your login name every time You login to the same Network. If You un-check “Remember Email” in the login form, the cookies are disabled.|
|SSO Cookie||pLpGYBwY||Functionality Cookies (category 3)||The cookie is used to track that you are logged in to the site. This cookie allows you to switch between different networks without signing it again. The cookie expires in 30 days.|
C. You may choose to view, block, or remove cookies set by Clearvale Website through Your web browser settings (or any website cookies for that matter). Please consult the Privacy Settings and Information Page of Your specific browser below to find how. Switching off cookies may restrict Your use of the Clearvale Website and/or affect the way in which Clearvale operates. Here are some useful links for your convenience.
MS Internet Explorer Privacy Settings and Information Page:
Google Chrome Privacy Settings and Information Page:
Mozilla Firefox Privacy Settings and Information Page:
D. Third Party Cookies.
Content You post on Clearvale sometimes embed multimedia content from websites such as YouTube and SlideShare. Pages with this embedded content may present cookies from these websites. Clearvale does not control the dissemination of these cookies and we will not block cookies from those websites. You should check the relevant third party websites for more information about them.
10. Change of Ownership
In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of Your Personal Information, including email addresses, to that entity. BroadVision will use reasonable efforts to notify registered users of such a transfer (by a posting on our home page, or by email to a Clearvale Member’s email address that was provided to us, as chosen by us in our discretion).
We use industry standard security measures to protect against the loss, misuse, and alteration of Personal Information under our control. Although we make good faith efforts to maintain the security of such Personal Information, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. We do not assume any liability to third parties whose information You include in Your Clearvale Contacts, or which You post or transmit in any Content on a Network. To help maintain the security of Your Clearvale ID, please keep Your password secure (and, if You are a Network Creator, keep Your master key secure). If we learn of a security breach, we may attempt to notify You electronically so that You can take appropriate protective steps. By using the Clearvale Platform or providing Personal Information to us, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues relating to Your use of the Clearvale Platform. If a security systems breach occurs, Clearvale may post a notice on the Clearvale homepage (www.clearvale.com), or elsewhere on the Clearvale Platform and may send email to You at the email address You have provided to us.
Clearvale is not directed to children and we do not knowingly collect any personally identifiable information from children under 13 years of age through our sites , unless or except as permitted by law. Any person who provides Personal Information through the Clearvale Platform represents to us that he or she is 13 years of age or older. If Clearvale learns that Personal Information has been collected from a user under 13 years of age on or through the Clearvale Platform, then Clearvale will take the appropriate steps to cause this information to be deleted.
13. Your Choices
A. You may, at any time, update, correct, or delete certain categories of Personal Information that You have provided to Clearvale by logging in to the Clearvale Platform and updating the Personal Information by following the directions here. Additionally, You may update, correct, or delete certain categories of Personal Information within Your My Profile Pages on individual Networks by following the directions here. We will respond to your request to access within 30 days.
Clearvale has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Clearvale (the data controller). If You request Your data be removed, we will respond to Your request within 30 business days.
C. Additionally, even if You update or remove Personal Information that You have provided to Clearvale or any Network Creator, Your Personal Information may be retained in our backup files and archives for a reasonable period of time for legal purposes. We will retain personal data we process on Your behalf for as long as needed to provide services to You. Clearvale will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
14. Email Communications and Unsolicited Commercial Email
A. We may send You administrative messages, and updates regarding Your Clearvale ID account, the Clearvale Platform, and Clearvale’s services, by email. Network Creators may also send You administrative or promotional messages to the extent permitted by applicable law and the Clearvale Agreement. When You are logged in to a Network, You may indicate Your preferences regarding certain administrative email messages by following the directions here. Additionally, if You receive an email invitation from a Network to join that particular Network and do not wish to receive any future messages for this Network, You can choose to opt-out of receiving future messages from this Network by following the directions on the bottom of the email message You receive. You do not need to sign up to a Network to block all future emails from the Network.
B. The Clearvale Agreement prohibits Network Creators and other Members from engaging in any activity involving the sending of email in violation of applicable law, including laws regulating unsolicited commercial email. Violations of these policies may result in immediate termination of service and legal action against any senders or initiators of such messages.
C. If You choose to use our Invite Users service to invite a friend to Clearvale, we will ask You for Your friend’s email address. We will automatically send Your friend a one-time email inviting him or her to visit the site. Clearvale does not store this information for the sole purpose of sending this one-time email.
D. Clearvale offers email masking and relay when Members choose to communicate with other Members on Networks to reduce third party email harvesting of email addresses for purposes of sending unsolicited commercial email (“spamming”).
15. Third-Party Service
The Clearvale Platform, and Networks, may contain links to websites and services provided by third parties. Any Personal Information You provide on third-party sites or services is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the Clearvale Platform or on Networks. We encourage You to learn about third parties’ privacy and security policies before providing them with Personal Information.
16. International Users
18. Contacting Clearvale
You may contact us at: BroadVision, Inc., 1700 Seaport Blvd. Suite 210, Redwood City, CA 94063 or contact us via email.