Customizing Network Settings

Most of the settings described here are specific to Clearvale Enterprise. However, you can do some network administration in Clearvale Express, such as change the network name, description, email address, and default language.

Select Admin>Network Administration to change the following settings for your network.

  • Network name.
  • Description of your network.
  • Email address associated with the network.
  • Language choice. Choose one from the list.
  • Network industry. If you see this option on your network, select an industry to apply some industry-specific terminology to your network.
  • Default time zone to use for network. The time zone is used when sending email digest notifications and when generating security reports for your network.
  • Email digest schedule. Schedule when daily and weekly email digest notifications should be sent to network members.  Select the day of the week for the weekly email digest. Also specify the time to send the daily or weekly email digests.   By default,  weekly email digests are sent on Monday at 12:00 AM and daily digests are sent each day at 12:00 AM. For more information about email digests, see Configuring Email Notifications.
  • Member list page display preferences. Check Show Activity Points in Member List Display Page to include the lifetime activity points for each network member on the Members list page.  Display this page by clicking the Members tab.  By default, the Activity Points column on this page shows the lifetime points for each member. Use the Activity Points drop-down list to change the points shown. Options are:
    • LT—for lifetime points for each member.
    • QTD—for the quarter-to-date points for each member.
    • MTD—for the month-to-date points for each member.
    • WTD—for the week-to-date points for each member.

When this option is checked, a More link also appears in the Activity Leaders widget. Clicking More displays the Member list page.

  • Report preferences. Determine who can view the Clearvale social analytic reports:
    • Check Disable network reports for members to limit access of network-level social analytic reports to just network owners and administrators.
    • Check Disable members to view other member reports to limit network members to viewing their personal social analytic reports. They cannot see the reports for other network members.

See Using Social Analytic Reports for more information on reports.

  • Network Access. Indicate whether or not non-logged-in users can view content; non-logged-in users can only see content marked as “public” and cannot add or edit content.
  • Email domains associated with your network. (When specifying domains, do not include the @ symbol.):
    • Check Unrestricted Email Domains for public networks. This allows members with any email address to join your network. Note that optionally you can specify email domains that are prohibited from accessing your network.
    • Check Restricted Email Domains for a private network. This allows only members with specific email addresses to join your network. Specify the email domains that are allowed to access your network.
  • Method members can use to join the network–with an invitation only or without being invited.  To allow people to set themselves up as an anonymous member of the network while joining the network, check the Include Anonymous Member Option when joining option. For information on what it means to be an anonymous network member, see Anonymous Setting.
  • Approval settings. Indicate whether or not members need to be approved by either an owner or administrator before they can access your network.  If you need to approve members, see Configuring Invite Settings for details on approving members.
  • Network-level page. Check the Enable Network Page checkbox to add a tab to your network labeled Network. The Network tab displays the Network page that includes information intended for all network members.  If you check this option, use the After Login, Direct Members To drop-down list to set the initial page to display for members when they sign into the network, either the network page (the Network tab) or their personal page (the My Page tab).  If you do not check this box, your network will not include the Network tab and will not have a Network page. The My Page page is displayed instead for each member. This page provides a personal view of the network for each network member.
  • Which features to enable in your network. To enable a feature, make sure a checkmark appears next to the option. By default, if you create a new Clearvale Enterprise network, all network features are enabled. If you upgrade from a Clearvale Express network, you need to manually enable any of these features that you want to use in your network. You can enable or disable the following in your network:
    • Blogs
    • Forums
    • Bookmarks
    • Wiki
    • Calendar/events
    • Polls
    • Tasks
    • Chats (premium feature)
  • If enabled for your network, you may see some fields for configuring Microsoft SharePoint integration. Information on configuring SharePoint into a Clearvale network is available in the SharePoint Integration Guide, which is available on Clearvale Connect.
  • Whether or not content items show on the Network page by default. If set to “No,” owners or administrators must manually approve of content before it displays on the Network page.
  • Default membership preferences for new communities. You can change the default preference for all new communities by toggling the Join Community With Invitation setting from Yes to No. When set to Yes, when someone creates a new community, the default setting for the community is that members must accept an invitation to join the community. When set to No, when someone creates a new community, the default setting for the community is that people are automatically added to a community.
  • Video conversion preferences. Clearvale recognizes these video formats: MPEG4, MOV, WMV, FLV, and AVI. When network members upload a video with one of these formats, it is converted to the formats that you select:
    • MP4 360p, for lower resolution
    • MP4 720p, for higher resolution
    • WMV 360p, for lower resolution and viewing on Windows devices

The default conversion formats are MP4 360p and WMV 360p. Adjust the settings as needed for your network. While videos are converted, a conversion message appears. Note that on desktop browsers, video conversions for H264 and FLV are ready to play immediately. There is no waiting for conversion.

  • File encryption preferences. If provisioned for your network by your Clearvale Account Manager, you can enable encryption for your network. Network encryption provides the utmost in security for your network. All files uploaded to your network are encrypted when stored on the cloud. When previewed or downloaded, you see the unencrypted version of the file. Audio, video, and image files are not encrypted. Existing files in Clearvale are not encrypted. Contact your Clearvale Account Manager if you want to enable encryption for your network and you do not see the encryption option.
  • File download preferences. You can choose to allow download of all files, or to let file owners decide which files are downloadable and which are view only.
    • If you have enabled the Document Preview service for your network, this setting applies to all file types. If you have not enabled Document Preview, this setting pertains just to audio/video files.
    • Select All files are downloadable to make all files downloadable.
    • Select File owner controls download setting for each new file to let the people who upload files decide whether their file is downloadable or view only. Then set a default preference for your network. When someone uploads a file, they see a View Only checkbox on the Add Files page where they can override the default network setting if desired.
  • Iframe support preferences. If you want to support the use of <iframe> paths for embedded videos, select the sites for which you want to provide support. Be default, the following sites are allowed:
    • YouTube
    • YouKu
    • Slideshare
    • Vimeo

You can add other sites by specifying the path to the site in the Add Other http:// field. You can also remove support for any of the above sites by unchecking them.

  • Push notification preferences. If you check Enable Push Notifications, network participants see:
    • Blue badges on the tabs in the your activity stream indicate the number of items (activities, action items, or chats) that you haven’t seen.

The blue badge is removed when you click the tab to see the new items.

    • Red badges on the Network or My Page tab indicate the total of  items that you haven’t seen.

Red badges are removed when you have seen all of the new items.

    • Green check marks  next to network participants who are currently online. Someone is marked as being online when they are logged into Clearvale. Once they log out or close the Clearvale window or tab, they are no longer considered online and the green check mark is removed from next to their picture throughout the network.
  • Default network content tags. You can pre-define tags that you want associated with content in your network. For example, you might create tags for different product lines. Then, when people add new content that is associated with one of these product lines, they can select the tag from a drop-down list instead of having to manually enter the tag. Content tags can additionally be pre-defined for communities. See Creating a Community.

When you are done customizing network settings, click Save.

BETA: If you see the Guests Configuration settings on this page, your network can be configured as a hybrid network. For information on creating and managing hybrid networks, see Managing a Hybrid Network.

Presetting Notification Preferences for Participants

As a network administrator, you can preset notification preferences for new network members. Select Admin>Email and  check the desired values for all new members of your network. Note that network members can further customize as they desire .