Using External Communities

BETA: If you have a hybrid network, you can create external communities. Use these communities for collaboration with network members and guests, and to share information with these people as well as possible public users (if your network allows them).

Note the following about external communities:

  • To create an external community, select Communities>External Communities and then click Add External Community. Alternatively, you can click Communities and then click the Add Community button. When defining an external community this way, you need to set the community type to External Community.
  • External communities may require an invitation or may be open for anyone to join.
  • You can make a guest the administrator of an external community. You cannot make them the owner of the community.
  • External communities are visible based on the Privacy setting that you choose. You can choose to make the community visible to network members or the general public.
  • All external communities within your network appear on the Communities>External Communities page.
  • Network administrators can create external communities. Depending on how your hybrid network is configured, network members may also be able to create external communities. (The Allow members to create guest communities and external communities option must be checked on the Admin>Network Administration page.)
  • If you create an external community, you must specifically invite all network members or guests that you want to participate in the community if you set the Membership setting to Invitation Only. If you want to allow participants to join on their own, set the Membership setting to Open.
  • When working in external communities, community members may be known by their real name or may be unnamed. That is, if external community members have configured themselves to be unnamed to guests, they appear as Member XXX or Guest XXX. See here for more information on being unnamed in a network.
  • All external communities contain the label “External Community” under the title name to remind you that this community includes members as well as guests.
  • You can convert an external community to an internal community or guest community:
    • When converting to an internal community, you first need to remove any guest members.
    • When converting to a guest community, be aware that some people who used to see the community and participate in it, may no longer be able to participate.
  • To see all the external communities on your network, click the Communities tab. Then click the External Communities link.
  • To narrow the list to just the external communities of which you are a member, select Communities>My External Communities.
  • If you have a public network, public users can see any content that is visible to the general public.